Cleveland State University

Disability Services

Alternative Text Requests

The Office of Disability Services accepts requests for alternative text from eligible students. Not all students registered with our office are eligible for Alternative Textx. Please consult one of our counselors to see if it is an approved accommodation.

We provide accessible content in the following methods. Our first request is through Learning Ally (formerly RFB&D). The second option is scanned text that we provide in an .rtf format... We will also make request through the publisher but there is no guarantee that publisher requests will be filled. In order to receive and alternative format for a textbook or other course content you need to submit a request on the Alternative Text Request Form. Requests are filled on a first come first serve basis. If we are scanning a textbook we do not provide the entire book at once. We request that, if we are scanning a book for you, that you provide a copy of your syllabus. This is so we can have the content that you need ready for when you need it. Since we have many requests to fill we ask that you submit your request as early as you possibly can.

Most textbooks can be ordered from the publisher either in a Word, PDF, HTML, Or DAISY format. We can order these for students but the student has to produce a copy of the book and a receipt for that book verifying purchase. Most publishers will not fill a request without proof of purchase. These requests take 1 to 3 weeks to fill. You will want to put in requests for the publisher as early as you can. If the book does not come we will provide our scanned text until it arrives. Publishers do not fill all requests. The requests that they fill will be sent to our office in either a CD by snail mail or in an e-mail link for download.

We can distribute the Alternative Text to you in a couple different ways. You can pick up a CD from our office in Main Classroom 147. We can also e-mail the files to you. Please specify which you would like on the Alt Text form. If you want it e-mailed to you be sure to provide the e-mail address that you use. These downloads can be large depending on the format. So if you do not have a broadband internet connection at home you should opt for the CD. We will not e-mail RFB&D content.

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Mailing Address
Cleveland State University
Disability Services
2121 Euclid Avenue
MC 147
Cleveland, OH 44115-2214
Campus Location
Main Classroom 147
1899 E. 22nd
Phone: 216.687.2015
Fax: 216.687.2343

E-mail Tests To:
ods@csuohio.edu
Web Contact
Jeffrey Dell
j.dell@csuohio.edu
216.687.2015

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