Cleveland State University

Information Services & Technology

Announcing engage365

CSU's New Email System

Changes Coming to Faculty & Staff Email

Over summer 2013, CSU faculty and staff email accounts (Webmail & Deskmail) will move to the new engage365 email system. This cloud-based service from Microsoft provides many inherent benefits to both you and the University such as ease of use, broad accessibility, security, privacy, and 24/7 availability. Additional features such as instant messaging, video chat, and online document viewing & editing will also be made available in the near future.

The Basics for Faculty and Staff:

  • Your current email address (@csuohio.edu) will not change
  • Your current Desk/Webmail email messages, calendar entries, contacts and contact lists will be moved to engage365
  • Your Desk/Webmail account will remain accessible in read only mode until the end of term Fall 2013

Note: Now is a good time to clean up old folders and old email that are no longer needed. See University Records and Retention policy.

More engage365 Information

 

Some things will change Some things will not
  • Your email quota will change to 25GB
  • All smart phones will need to be reconfigured to work with engage365
  • IMAP clients will need reconfiguration
  • You will no longer be able to forward your email to an non-CSU account
  • You will login to engage365 using your CSU ID number and CampusNet password
  • You will continue to manage your password in CampusNet

System Requirements:

  • PC: Windows 7+ (or higher) with Internet Explorer 8+, Mozilla Firefox 10+, or Microsoft Outlook 2007+
  • Mac: OS X 10.6+ (or higher) with Apple Safari 5+, or Microsoft Outlook 2008+ for Mac
  • For additional supported client configurations please visit the Microsoft Office365 System Requirements page

Stay tuned for further notifications. For additional information, contact the Help Desk at (216) 687-5050 or help.desk@csuohio.edu

engaged learning
Contact Us: 216-687-5050
Email: Call.Center@csuohio.edu
Walk-in: RT 1104
Report a problem:216-687-5050
Hear report on outages:216-687-5252


This site contains files that require the free Adobe Reader to view.