Starfish is computer software that makes it easier for students to make appointments with support services and faculty on campus, and makes it easier for faculty, tutors and advisors to coordinate the services they provide to students.
Not quite everyone – at least not yet.
During Fall 2012 we gradually phased in most of the undergraduate population at CSU, along with their staff advisors. We also began working with some faculty members (primarily those who teach freshmen) and a variety of support staff. During Spring 2013 we will be bringing on board faculty members who teach undergraduates at all levels, and after that we will gradually phase in others in the campus population.
Log in to CSU's CampusNet, choose the "Student", "Advisor", or "Instructor" tab, and look in the toolbar at the top for a blue star next to the word "Advising". That's a direct link to CSU's Starfish. It looks like this:
The institutional profile, email preferences, and appointment preferences in Starfish have recently been moved to a pull-down menu at the upper right of your Starfish screen, next to your photo. Please make that mental adjustment as you view this video and the associated handout.
Contents of the Starfish Faculty/Staff help pages (this is a wiki run by Starfish Retention Solutions, the company behind the software):
If you are a faculty member working closely with CSU's Starfish project, you might consider putting a statement on your syllabus similar to the following: This course is part of a student success project between CSU and Starfish Retention Solutions. Throughout the semester you may receive emails from Starfish regarding your course grades or academic performance. Please pay attention to these emails and consider taking the recommended actions. They are sent to help you be successful!
In addition, your instructor may request that you schedule an appointment via Starfish with a tutor or advisor, or that you contact a specific student support service on campus. You might also be contacted directly by one of these services.
To get to Starfish, log into CampusNet and look in the toolbar at the top for a blue star next to the word "Advising". If you have any questions about this process, please contact your instructor.-----------------
If you are a faculty member who would like to encourage your students to make appointments with you during your office hours by using Starfish, be sure to put your office hours into Starfish (see the "Add Office Hours" video linked above) and consider putting a notice on your syllabus and/or in your email signature line to this effect:
I encourage you to speak with me about any issues related to this course. My office hours are posted in CSU's Starfish system at https://sso.csuohio.edu/MACAuth/starfishprod.jsp (log in with your CampusNet ID and password) , and you can visit this system 24/7 to check on my times of availability and make an appointment.