FREQUENTLY ASKED QUESTIONS REGARDING ENFORCEMENT

What if I receive a parking ticket/citation?

Parking illegally may result in parking citations and/or towing of your vehicle, and loss of your parking privileges on campus. If you receive a citation please follow the instructions on the back of the citation. Citations can be paid through CampusNet or appealed. To see a list of citation types and associated fines, click HERE.

If I decide to appeal the citation, what do I do?

Citations can be appealed by email (parking@csuohio.edu) or by filling out an appeals form in the Parking & Transportation Services Department within fourteen (14) days of the citation’s issuance. The appeal must contain the citation number and any facts or circumstances related to the reason the citation was unjustified. Once submitted, the Director of Parking & Transportation Services or a designee will review the appeal and a decision will be rendered not more than 30 calendar days following receipt of the citation appeal. More information is available by clicking HERE.

The meter or pay station where I am parked is not working. What should I do?

Parking at a meter that is not working and does not register payment may result in a parking citation. Malfunctioning meters or problems with the Pay Station in Lot 22 should be reported immediately to Parking & Transportation Services (216.687.2023). Please relay the meter location and number in your communication. If the offices are closed (after 5 p.m. M-F), you can email the meter or pay station information to: parking@csuohio.edu or leave a voicemail message.

What do I do if my car won't start?

If your vehicle or a visitor's vehicle becomes disabled while parked on campus, call the CSU Police at 216.687.2020 or 2020 from any campus phone.

FREQUENTLY ASKED QUESTIONS FOR FACULTY/STAFF

What are my parking permit payment options?

Parking hangtags must be purchased through your CampusNet account. Purchases can no longer be made in the Parking Office. Eligible employees may select payment through payroll deduction (PRD) or pay in full with cash/check or debit/credit card (Visa, MC & Discover) on CampusNet. The monthly PRD amount will vary depending on the type of tag purchased and when the purchase is made. If you choose to purchase your permit through PRD the cost of your parking permit will be deducted from the second pay period of the month and deducted from your gross pay before the calculation for federal and state income taxes as a pre-tax benefit. This allows you to realize savings since it reduces your taxable income. If you purchase your parking permit by using any other form of payment the pre-tax benefit will not apply to these options.

I am getting a new car. What information do you need?

You may update the vehicle information in CampusNet. If you get new license plates, select parking under the Personal tab and click on “ADD NEW VEHICLE” and enter the new license plate and vehicle information. If you keep the same plates, click on “View registered vehicles” then select UPDATE and enter the new vehicle information.

I forgot my hangtag, what can I do?

Contact Parking & Transportation Services immediately and we will issue you a temporary tag. Failure to display a valid hangtag may results in parking citations.

I'm a graduate assistant or teaching fellow. Do I qualify for a Faculty/Staff permit and payroll deduction?

No. Graduate assistants and teaching fellows are student appointments. You must order your student parking permit online and pay with debit/credit card or charge the parking hangtag to your student account.

I was on medical leave/sabbatical for the last few months and I didn't know I had to return my permit; can I now get a refund?

No. If you leave the University for any reason, it is your responsibility to return your parking permit to Parking & Transportation Services. As long as you have the permit in your possession you are required to pay for it. When a person has an active hangtag on payroll deduction and the amount is not applied to a paycheck the amount accumulates in arrears until another paycheck is issued. The total amount outstanding will then be taken on your next paycheck.

I am leaving the university, is my permit automatically cancelled when I leave?

No. Your permit is not cancelled until it has been returned to Parking &Transportation Services and it has been deactivated in our system. Once we receive your parking permit, your PRD will be stopped and a credit will be issued to you, if applicable.

If I need a permit beginning on the 12th of the month do I have to pay for the whole month?

No. Your permit is prorated on a weekly basis. If you purchase a permit in the middle of the month, you will pay for the remaining weeks of that month.

I don't have my CSU ID number yet. Can I sign up for payroll deduction (PRD)?

Anyone who does not have a CSU ID, therefore no access to CampusNet, is not able to select PRD.

I'm going to retire soon. How do I get my Emeritus/Associate permit?

Emeritus/Associate parking tags are available for retired faculty and staff who have the Emeritus or Associate of the University status as appointed by the CSU Board of Trustees. Registration for the tag is complimentary and offers free parking in any CSU parking area. Emeritus and Associates of the University currently employed by the University or taking courses for credit are not eligible for this program. Registration for the Emeritus/Associate tag is required annually as the tags expire June 30th every year. Emeritus and Associates of the University can register in person at the Parking & Transportation Services Office located in Euclid Commons Room 160 or by downloading the Emeritus/Associate Tag form and sending it to Parking & Transportation Services.

I am part-time (PT) faculty or a temporary employee. Do I qualify for payroll deduction (PRD)?

No. PT faculty and temp employees are not eligible for PRD as a payment option but may purchase parking hangtags with a credit/debit card (Visa, MC or Discover).