Academic Programs
Mailing Address
Office of Academic Support
Cleveland State University
2121 Euclid Avenue, BH110
Cleveland, Ohio 44115-2214
Campus Location
1899 East 22nd Street, BH110
Cleveland, Ohio 44115-2214
Phone: 216-687-2402
Fax: 216-687-5420
Contact
John P. Holcomb Jr., Ph.D.
Vice Provost for Academic Programs
j.p.holcomb@csuohio.edu
Submit a Referral
Step-by-Step Instruction Guide To Submit A Referral: SUBMIT A REFERRAL (PDF Version)
This video/training session provides an overview of how you can stay connected in Starfish. There are additional videos located on the Starfish - Home page that explore other pieces of functionality.
You are encouraged to view the entire training session, but can use the table below to move ahead to content you would would like to know more about.
*You can expand this video, by selecting HERE.
| TIME | TOPICS |
| 00:10 | Overview of Starfish |
| 01:12 | How to access Starfish? |
| 01:48 | Navigating Starfish |
| 03:52 | Important Discussion Points |
| 04:28 | How to find a student in Starfish? |
| 05:28 | How to find a student's support team? (Advisors, Graduation Coach, etc.) |
| 06:28 | Make a note/Document an Interaction |
| 07:17 | Send an email to a student |
| 08:44 | Verify student opened email sent through Starfish |
| 09:05 | Make a Referral |
| 09:38 | Raise a Flag/Kudo (Manually) |
| 10:56 | Find Services and Resources for Students |
Thank you for viewing this video/training session! Please visit our home page for more helpful videos, training sessions and helpful resources.
Mailing Address
Office of Academic Support
Cleveland State University
2121 Euclid Avenue, BH110
Cleveland, Ohio 44115-2214
Campus Location
1899 East 22nd Street, BH110
Cleveland, Ohio 44115-2214
Phone: 216-687-2402
Fax: 216-687-5420
Contact
John P. Holcomb Jr., Ph.D.
Vice Provost for Academic Programs
j.p.holcomb@csuohio.edu