All-in-1 is a one stop student services center that can assist you with any questions regarding your admission, academic record, financial aid, registration, and student account. We also provide referral services to other student support offices as needed.

Our mission is to provide a centralized location where the University community is effectively and efficiently served, resolve issues in support of educational goals, and empower students to manage their academic life.

As you begin your journey of academic success, we want to empower you with the tools that you need to complete the next steps in anticipation for the beginning of the fall semester.

Due to the high volume of calls and emails the Allin1 office receives at this time, we anticipate wait times will be longer than normal.  We encourage you to be proactive electronically in the following ways, which will lessen your wait time and allow you to receive answers to your own questions:

Admission

• If you want to know the status of your Application, you can log back in to the applicant portal at https://go.csuohio.edu/status to check your own admission status.

Registration & Course Selection

• If you need to meet with an Academic Advisor for course selection—all of the advising offices will offer appointments via Zoom—and the zoom link meeting ID is usually posted on each respective advising office’s website.  You may navigate to each Advising Office’s website here: https://www.csuohio.edu/advising/advising-offices-contact-information; Advising appointment may also be made via your Starfish account in CampusNet
• If you cannot register due to a “Hold” on your account—click on the “Home” screen under your Personal Data Tab in CampusNet and Check Your Own Holds— the description of the Hold will tell you exactly what you need to do or the office you need to call to have the hold released.

Financial Aid & Student Account

• Financial Aid disburses weekly every Tuesday
• Make sure you look at your “Summary” screen under the Financial Aid tab and you have green check marks to ensure the disbursement of your aid.
• Make sure you look at your “Awards” screen and have accepted your Financial Aid.
• If you are trying to figure out how much you owe or your refund amount—you can login to CampusNet and toggle back and forth between your “View Account” screen under the Account Tab and “Awards” screen under the Financial Tab (select the “View your 2024-2025 Award by Semester" Button) to make that determination.
• If you have set up Direct Deposit—refunds are released weekly every Wednesday; those who select the paper check option—it can take up to 5-7 days for you to receive your check in the mail.

Residence Life, Housing, and Health Insurance

• If you have Residence Life or Housing questions, you can log back in to the Residence Life and Housing self-service portal (https://www.csuohio.edu/residence-life/housing-self-service-portal) to conduct transactions; you may also call or email them at 216.687.5196 or reslife@csuohio.edu.   

General Navigation and Accessing the Office you Need

Navigating the University is easier than you think:

• If you want to just be transferred to another office on campus—you can go to the home page of Cleveland State University and click the Three Horizontal Lines Button in the upper right-hand corner -- and then choose the A – Z Index option (https://www.csuohio.edu/azindex) to access any department on campus and view their contact information.
• You may also click the Person Icon button in the upper right-hand corner on the home page to Cleveland State and access the online Campus Directory to look up any department, office, or personnel on-campus.

We hope this helps and wish you the best as you secure your future and pursue your education at Cleveland State University.