IS&T Resources

Important!  Working remote using remote desktop

For help with these resources, contact IS&T at (216) 687-5050, Option #7. Or email helpdesk@csuohio.edu. 

---

Zoom:

Zoom is a videoconferencing tool that enables participants to "join anywhere, on any device" from mobile to desktop. It can be used for virtual meetings and collaboration sessions by providing video, audio, real-time messaging and content sharing in one application.

• CSU Zoom Login
• Zoom Information Page
• Prevent Zoom Bombing
• CSU Edition of Zoom's Education Guide
• Zoom Tutorial Videos

Teams:

Microsoft Teams is the chat-based workspace in Office 365. It helps your team to work better together. It’s one APP that brings your team’s conversations, meetings, files and notes together into a single place for open and seamless collaboration.

• Microsoft Teams (Handout)
• Download Teams to your mobile devices  

Calling Cards:

• For Conference Calls - Turnaround time is one day (call (216) 687-5050, Option #7 or email helpdesk@csuohio.edu)

Remote Access - VPN (Virtual Private Network)

A virtual private network (VPN) is a “tunnel” connection created to allow secure communication over public networks. Essentially, VPNs encrypt the traffic from your home or remote computer to the CSU network, allowing you to work remotely without worry of someone intercepting your communications. It uses extra authentication technology which will let you access data and applications not accessible to the general Internet population.

• How do I know if I need VPN access?
  • You need VPN access if you have to access your campus computer, PeopleSoft or your share drives.  If you are not sure, please call the IS&T Help Desk 
     
  • Tips to avoid the need to access your campus computer and possibly eliminate the need for VPN. 
     
• How do I install VPN? 
  • To install, select your computer and follow-instructions - https://www.csuohio.edu/technology-security/vpn-remote-access.  If you have any problems, contact the IS&T Help Desk (216) 687-5050, Option #7. Or email helpdesk@csuohio.edu.

Phone: 

• How to transfer my office phone to my cell phone? 
  • You can request your office phone transferred to your your CSU cell phone, personal phone, or home phone.  Please call the IS&T Help Desk (216) 687-5050, Option #7. Or email helpdesk@csuohio.edu. Please note that that your may incur long distance charges or overage on your cell phone plan.
• How do I check my voicemail while I’m not at work?
  • From off campus, dial 687-2001, when prompted, enter your mailbox number and your security code.
• How do I change my voicemail message while working remotely?
  • From off campus, dial 687-2001, when prompted, enter your mailbox number and your security code.  Listen to the message and select M-make new message or U-User Options (2-Message, 4-Standard, 6-Out of office)

Scanning documents from your phone 

iphone - iPhone Notes App
Android - Microsoft Lens

Keeping Cybersafe:

• Stay safe and secure online while remotely working from home.

CSU Operations 

• Contact information for available services. All services not listed are working remotely.