Success Programs
Mailing Address
Student Success Programs
Cleveland State University
2121 Euclid Avenue, BH110
Cleveland, Ohio 44115-2214
Campus Location
1899 East 22nd Street, BH110
Cleveland, Ohio 44115-2214
Phone: 216-687-5391
Fax: 216-687-542
Starfish Overview
WELCOME
Starfish is computer software that CSU uses to aid undergraduate student retention efforts. It allows for:
- Early Academic Alerts (e.g. attendance, academic performance)
- Online appointment scheduling
- Campus wide coordination of student support through student tracking and communication
- Attendance recording (mandatory for instructors of courses with first year freshman)
*Please note that information entered into Starfish is consider a part of a student's education record as defined by FERPA.
Facts & Figures
Each academic year, hundreds of undergraduate faculty use Starfish to take attendance, communicate with students and advisors, connect students to resources at CSU, complete progress surveys, automate student appointments and office hours, record student meetings and interactions, and much more!
Additionally, nearly 100,000 appointments are scheduled by undergraduate students annually. There are 40+ areas at the university that use Starfish. These areas include: Academic Advising, Career Development & Exploration, Michael Schwartz Library, Graduation Coaching, Writing Center, Tutoring & Academic Success Center, Counseling and Success Center and many others.
This video/training session provides an overview of Starfish features and functionality at a high level. There are other additional videos located on the Starfish - Home page that dive into features and functionality more deeply.
You are encouraged to view the entire training session, but can use the table below to move ahead to content you would like to know more about:
*You can expand this video, by selecting HERE.
TIME | TOPIC |
00:10 | Overview of Starfish |
01:12 | How to access Starfish? |
01:48 | Navigating Starfish |
04:00 | Find Students in Starfish |
04:45 | Find a Student's Support Team (Advisor, Graduation Coach, etc.) |
05:12 | Make a Note/Document an Interaction/Send Email |
06:45 | Raise a Flag/Kudo (Manually) |
07:17 | Access and Modifying Office Hours & Appointments |
12:33 | Progress Surveys |
15:23 | View/Print Class Roster |
15:33 | How to take attendance? |
16:32 | Finding Services & Resources for Students |
Thank you for viewing this video/training session! Please visit our home page for more helpful videos and training sessions.
Mailing Address
Student Success Programs
Cleveland State University
2121 Euclid Avenue, BH110
Cleveland, Ohio 44115-2214
Campus Location
1899 East 22nd Street, BH110
Cleveland, Ohio 44115-2214
Phone: 216-687-5391
Fax: 216-687-542