Messaging Services
IST Help Desk
Phone: 216-687-5050
isthelpdesk@csuohio.edu
Email Administrator
email.admin@csuohio.edu
Mobile Device Access
Supported Mobile Devices
Microsoft supports various mobile devices for accessing Office 365.
Apple iOS and Android devices can be set up to access CSU Office 365 email through the device's native email client. Both types of devices can also be setup to use the Microsoft Outlook app that can be downloaded from the Apple App Store or Google Play Store. For information on setting up access through either of these methods, refer to the information listed under the set up access section.
Set Up Access
The following information is provided for setting up access for various mobile devices in order to access your CSU email account.
Setup native email clients to use 'Office 365' or 'Exchange'. User ID or email address should be entered as:
- Students: "CSU_ID@vikes.csuohio.edu" (ex: 1234567@vikes.csuohio.edu)
- Faculty / Staff: "CSU_ID@csuohio.edu" (ex: 1234567@csuohio.edu)
- CM Law: "CSU_ID@cmlaw.csuohio.edu" (ex: 1234567@cmlaw.csuohio.edu)
- Alumni: "CSU_ID@alumni.csuohio.edu" (ex: 1234567@alumni.csuohio.edu)
Please note: should your status with the university ever change, that is your status changes from a student to an employee or alumni or any combination such as this, you will need to reconfigure your mobile device to reflect this change, as your CSU email address will change to match your current status.
Instructions by device
Apple Devices (iPhone / iPad) | |
iOS Mail App | Outlook App |
Backup | MS Office on IPhone |
Android | |
Android Backup | MS Office (phone) |
Outlook App Setup | MS Office (Tablet) |
Samsung Email Client |
Outlook for iOS and Android Training
Microsoft manages and maintains a site that provides training information and videos for using Outlook on iOS and Android devices. To visit this training site, select this link: Outlook for iOS and Android
Wipe a mobile device from Engage 365
If the event arises where a mobile device, that was setup to access an Engage 365 account, needs to be remotely wiped, please follow the steps listed within this documentation, Wipe a Mobile Device from Engage 365.
IST Help Desk
Phone: 216-687-5050
isthelpdesk@csuohio.edu
Email Administrator
email.admin@csuohio.edu