Co-Responder Program

A Collaborative Approach to Policing and Mental Health Support.

In 2023, the Cleveland State University Police Department (CSUPD) and Counseling Center were awarded the federal Connect and Protect grant. The aim of the program is to provide a unified response of law enforcement and mental health professionals. By bringing together our strengths, we are better able to provide both safety and compassionate care to our campus community. 

"A uniformed officer isn’t always the best response to a person in crisis.  Having other options such as a co-responder could be useful and provide better results.”  – Chief Beverly Pettrey

The collaboration highlights CSUPD's and the Counseling Center's goal to build community trust by showing a commitment to understanding, listening, and addressing mental health concerns or distress. Reduce the stigma so people can receive the help they need and ultimately deserve as individuals struggling with day-to-day life challenges. 

Click here to learn more about the Co-Responder program

Meet CSU’s Co-Responder, Essence Bates

Essence Bates, MSW, SWA is a dedicated and compassionate social worker with a Master's degree in Social Work and a minor in Counseling. Throughout her career, she has been driven by a deep passion for helping others, building meaningful connections, and providing crucial support in times of need. As a Co-Responder, Essence works closely with the CSU Police Department here on campus to ensure that students, staff, and faculty receive the most appropriate responses during distressing situations. Her primary goal is to enhance the quality of life for individuals by connecting them to essential resources and offering support to navigate challenging times. Essence's commitment to making a positive impact is evident in her unwavering dedication to improving lives and fostering well-being in our CSU community. 

Experiencing a mental health emergency? Call CSUPD Dispatch (216) 687-2020 and ask for Essence.

• Direct Office Phone: (216) 687-2203
• Counseling Center: (216) 687-2277, ask for Essence
• Email: e.r.bates@csuohio.edu